Returns & Exchanges

We stand behind the quality of our gear and offer a straightforward return process for items in new, unused condition within 45 days of purchase. Whether you need a different size or a different pack, we are committed to ensuring you have the right equipment for your mission.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and shipping zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid UPS shipping label and a packing slip to include inside your package.

• 3.
  Pack and Ship

  Securely pack your gear in its original packaging with all tags attached, apply the shipping label, and drop it off at any authorized UPS location.

• 4.
  Inspection and Refund

  Once our warehouse receives and inspects your return, we will process your refund or ship your exchange item within 5-7 business days.